Skip to main content
SStandShare

Sign in to your account

All Roles

StandShare offers several ways to sign in. Choose whichever method is most convenient for you.

Sign-In Methods​

Social Sign-In (Google, Microsoft, or Apple)​

Social sign-in is the fastest way to access your account. Your StandShare account is linked to the email address associated with your social provider.

  1. Open the StandShare login page.
  2. Below the login form, find the Or continue with section.
  3. Click Sign in with Google, Sign in with Microsoft, or Sign in with Apple.
  4. Complete the authentication prompt from your chosen provider.
  5. You will be redirected to your Dashboard automatically.
tip

If your organization uses Google Workspace or Microsoft 365, social sign-in lets you use the same credentials you already know.

A magic link sends a one-time login URL to your email -- no password required.

  1. Open the StandShare login page.
  2. Click the Magic Link tab at the top of the login card.
  3. Enter your Email Address and click Send Magic Link.
  4. Check your inbox for an email from StandShare.
  5. Click the link in the email to sign in. You will land on your Dashboard.
note

Magic links expire after a short time. If the link has expired, return to the login page and request a new one.

Email and Password​

If you registered with an email and password, you can use them to sign in directly.

  1. Open the StandShare login page.
  2. Make sure the Password Login tab is selected (it is selected by default).
  3. Enter your Email Address and Password.
  4. Click Sign In.

First-Time Users​

If you do not have an account yet:

  1. Click the Sign up link at the bottom of the login card.
  2. Complete the registration form with your name, email, and a password (or use a social provider).
  3. After registering, you will be guided through the Setup Wizard to connect your family to an organization, add students, and optionally register guest workers. See Initial Organization Setup for details.

Returning Users​

When you return to StandShare, you will land on the page you last visited (usually your Dashboard). If your session has expired, you will be asked to sign in again using any of the methods above.

Multi-Factor Authentication (MFA)​

If your account has MFA enabled, you will be prompted for a verification code after entering your credentials.

  1. After entering your password (or completing social sign-in), the Verification Required screen appears.
  2. Open your authenticator app and enter the current 6-digit code.
  3. Click Verify.

If you cannot access your authenticator app, click Use a recovery code instead and enter one of your saved backup codes.

To set up MFA for the first time or manage trusted devices, see Set Up Multi-Factor Authentication.

Trusted Devices​

When completing MFA, you can check Trust this device for 30 days. On trusted devices, the MFA prompt is skipped for 30 days. Clearing your browser cookies or using a different browser will require MFA again.

To manage or remove trusted devices, go to Settings > Security > Trusted Devices.

Recovery Codes​

Recovery codes are one-time backup codes you saved when you first enabled MFA. Use them if you lose access to your authenticator app.

  1. On the MFA prompt, click Use a recovery code instead.
  2. Enter one of your backup codes.
  3. Click Verify.

Each code can only be used once. After signing in with a recovery code, go to Settings > Security to regenerate a fresh set of codes.

Troubleshooting​

ProblemSolution
"Sign-in failed" error after social loginTry again. If the problem persists, ensure the email on your social account matches your StandShare account.
Magic link not arrivingCheck your spam/junk folder. Verify you entered the correct email address and request a new link.
Forgot your passwordUse the Magic Link tab to sign in without a password, then change your password in Settings.
Account not foundYou may need to register first. Click Sign up on the login page.
Lost access to authenticator appUse a recovery code to sign in, then re-enroll your authenticator app in Settings > Security.
Lost both authenticator app and codesContact your organization administrator to request an account recovery.

Password Reset​

If you have forgotten your password, you can request a reset link by email.

  1. Open the StandShare login page.
  2. Click the Forgot password? link below the password field.
  3. Enter your Email Address and click Send Reset Link.
  4. Check your inbox for an email from StandShare. The subject line will mention a password reset.
  5. Click the link in the email. You will be taken to the Set New Password page.
  6. Enter your new password. A password strength indicator shows how strong your choice is. Passwords must be at least 8 characters.
  7. Re-enter the password in the Confirm Password field.
  8. Click Reset Password.
  9. A success message appears and you are automatically redirected to the login page after a few seconds.
tip

The reset link expires after 30 minutes. If it has expired, return to the login page and request a new one.

If the reset link is invalid or expired, you will see an "Invalid Reset Link" message with a button to Request New Link.

After resetting your password, sign in with your new credentials using the Email and Password method described above.

Email Verification​

When you first create a StandShare account, a verification email is sent to the address you registered with. You need to verify your email before you can fully use your account.

  1. After registering, check your inbox for a verification email from StandShare.
  2. Click the verification link in the email.
  3. A page opens showing "Verifying your email..." with a brief loading spinner.
  4. Once verified, you see a green checkmark and the message Email Verified! along with "Your email has been verified. You can now sign in to your account."
  5. You are automatically redirected to the login page after a few seconds, or you can click Go to Login right away.

If verification fails (for example, the link has expired or is invalid), you will see a Verification Failed message with a link to return to the login page. From there, you can request a new verification email through your account settings or by contacting your organization administrator.

note

You must verify your email to receive important notifications such as event assignments, scholarship updates, and password reset links.

Next Steps​