Skip to main content

Required Documents

StandShare tracks document compliance for every family. Documents are uploaded, signed, and approved through the platform. Each document has a type, status, and optional expiration date.

Document Type Reference

The type list below ships with StandShare. Document type is now an extensible string, so orgs can introduce additional types through a platform admin request without waiting for a schema migration. The platform validates against a shared DOCUMENT_TYPES list — any new value added there becomes immediately valid across the API.

Document TypeCodeWho Needs ItWhen RequiredHow to Complete
Organization ContractcontractAll familiesAt enrollment, before the family can participate in events.The document is distributed electronically through StandShare. The Family Lead reviews and signs it using the built-in e-signature feature. An Admin or Document Manager then approves it.
Contract AmendmentamendmentAll families (when issued)When the organization updates terms, policies, or procedures mid-season.Distributed to all active families. The Family Lead reviews the changes and signs the amendment. Must be signed before continued participation.
NFL Credentialing Formnfl_credentialingAll workers assigned to NFL venue events.Before the worker can be assigned to an NFL venue event.Each worker listed on the family account must have a completed credentialing form on file. The form collects personal identification details required by the NFL venue. Uploaded by the Family Lead or a Document Manager.
Exhibit Cexhibit_cAll familiesAt enrollment, alongside the Organization Contract.A supplementary compliance form. Distributed and signed electronically through StandShare, following the same process as the Organization Contract.
Payment Informationpayment_infoAll families requesting scholarship disbursements.Before a scholarship payment can be processed.The family provides payment details (mailing address for checks, or vendor contact info for card-over-phone payments). Uploaded by the Family Lead.

Document Statuses

Each document progresses through the following statuses:

StatusCodeDescription
PendingpendingDocument has been created but not yet sent or uploaded.
SentsentDocument has been distributed to the family for review and signature.
ViewedviewedThe family has opened and viewed the document.
SignedsignedThe Family Lead (or worker) has signed the document electronically.
ApprovedapprovedAn Admin or Document Manager has reviewed and approved the signed document.
ExpiredexpiredThe document has passed its expiration date and must be renewed.
RejectedrejectedThe document was reviewed and rejected. The family must resubmit.

Document Status Flow

Pending --> Sent --> Viewed --> Signed --> Approved
\ \
--> Rejected --> Expired
  • Documents move forward through the lifecycle as actions are taken.
  • A rejected document returns to the family for correction and resubmission.
  • An approved document may later transition to expired if an expiration date is configured.

Compliance Tracking

Administrators and Document Managers can view compliance status across all families from the Admin > Documents page. The compliance view shows:

  • Which families have completed all required documents.
  • Which families have outstanding or expired documents.
  • Per-document completion rates across the organization.

Required Permissions

ActionRequired Permission
Upload own documentsdocument_management.upload_own
Upload documents for any familydocument_management.upload_any
View own documentsdocument_management.view_own
View all documentsdocument_management.view_all
Manage document templatesdocument_management.manage_templates
Distribute documents for signaturedocument_management.distribute_documents
View compliance reportsdocument_management.view_compliance

Next Steps