Manage the platform venue directory

Platform Admin

The Platform Venue Directory is a centralized list of real-world venues (stadiums, arenas, amphitheaters, and more) that all tenants can browse when setting up events. As a platform administrator, you manage this shared directory — adding venues, importing them in bulk, filtering by status, and deactivating outdated entries.

Accessing the Venue Directory

1. Sign in to the Platform Admin panel.
2. In the left sidebar, select Venue Directory.
3. The directory loads with the Active filter selected by default.

Navigating the Directory

The directory is displayed as a sortable, searchable table with the following columns:

Column	Description
Name	Venue name (click to open detail page)
City	City and state
Type	Stadium, Arena, Amphitheater, Convention Center, Fairground, Other
Capacity	Maximum seating capacity (if provided)
Ownership	"Platform" (managed by you) or "Claimed" (claimed by a tenant)
Status	Active or Inactive

Searching and filtering

• Search: Type in the search box to filter venues by name or city.
• Type filter: Use the Type column filter to show only a specific venue type.
• Ownership filter: Use the Ownership column filter to show only Platform Managed or Claimed venues.
• Status tabs: Switch between Active, All, and Inactive tabs above the table.

Sorting

Click any column header to sort ascending. Click again to sort descending.

Adding a Single Venue

1. Click the Add Venue button in the top-right corner.
2. Fill in the required fields:
   • Venue Name — the official name of the venue
   • City and State (2-letter abbreviation, e.g. AZ)
   • Venue Type — choose from the dropdown
3. Optionally fill in Address, ZIP Code, Capacity, Phone, and Website.
4. Click Create Venue.

The new venue will appear in the directory immediately.

Importing Venues from CSV

For adding many venues at once, use the bulk import feature.

1. Click the Import CSV button.
2. Upload a CSV file with the following columns:

Column	Required	Description
name	Yes	Venue name
city	Yes	City name
state	Yes	2-letter state abbreviation
venueType	Yes	One of: stadium, arena, amphitheater, convention_center, fairground, other
address	No	Street address
zip	No	ZIP/postal code
capacity	No	Integer seating capacity
phone	No	Phone number
website	No	Website URL

3. Click Import.
4. Review the results summary showing how many were created, skipped, or errored.

note

The maximum is 500 rows per import. If you have more, split your CSV into multiple files.

Deactivating a Venue

Deactivating hides a venue from tenant browsing while preserving historical records.

1. Find the venue in the directory.
2. Click the Deactivate button on the venue's row.
3. Confirm by clicking Deactivate in the confirmation dialog.

The venue will move to the Inactive tab. To see it again, switch to the Inactive or All tab.

tip

Deactivation does not delete data. Any events previously linked to this venue will still reference it in their history.

Editing a Venue

Click any venue row (or click the Edit button) to open the venue detail page. See Viewing and Editing Venue Details for full instructions.

Queue Badges

The directory page shows badge counts next to the Suggest Edits and Venue Claims buttons when there are pending items to review. Click these buttons to go directly to the respective queues.

Refreshing Data

The directory caches data for up to 5 minutes. If you need the latest information, click the Refresh button to force a fresh load from the server.

Next Steps

• Getting Started — New to StandShare? Start here
• Reference — Look up terms and statuses