View a shared event roster
When a StandShare organization shares an event roster with you, you receive an email with a secure link. You do not need a StandShare account to view the roster. This guide walks you through the process from the email you receive to viewing worker assignments.
Step 1: Open the email
The email comes from StandShare on behalf of the organization that shared the roster with you. It includes:
- The name of the event.
- The event date and location.
- A View Roster button.
Click View Roster to open the link in your browser. If the button does not work, copy the link from the email and paste it into your browser.
The link is unique to you. Do not forward the email itself — if the organization has enabled roster forwarding, use the Forward to someone else option inside the roster viewer instead. This keeps the access trail accurate and ensures revocations work correctly.
Step 2: Verify your identity
To protect the workers' information, you need to confirm who you are before the roster is shown.
- On the verification screen, enter the email address where the link was sent.
- Click Verify.
- A one-time code is sent to that email address. Enter the code to proceed.
If your organization uses QR-based check-in at the venue, the organization may also provide a QR code that you can scan to verify your identity in place of the email code.
Identity verification happens once per browser session. If you close the tab and return to the same link later, you'll be asked to verify again.
Step 3: View the roster
After verification, the roster opens. Depending on the privacy settings the sending organization chose, you'll see:
- Worker names and shift times (always shown).
- Worker contact information — phone number or email — if the sending organization enabled it and the worker has approved sharing their contact details.
- Worker certifications or credentials, if included.
Workers who have set their contact information to private appear with their name and shift assignment only. This is a worker-controlled privacy setting that neither you nor the sending organization can override.
You can scroll through the full roster and use the search field to find a specific worker by name.
Forward the roster to another person
If the sending organization has enabled forwarding for this share, a Forward to someone else button appears at the top of the roster.
- Click Forward to someone else.
- Enter the name and email address of the person you want to forward it to.
- Click Send.
The person receives their own roster link by email and goes through the same identity verification step. Their access is tied to your share — if the sending organization revokes your link, the forwarded link stops working at the same time.
Forwarding is subject to the same expiry date as your original link. If your link expires in two days, the forwarded link also expires in two days.
If the Forward to someone else button is not visible, the sending organization has not enabled forwarding for this share. Contact them directly if you need to share the roster with someone else.
What happens when the link expires
Roster share links are active for a limited time set by the sending organization. When the link expires:
- You see a notice that the link has expired.
- No roster information is shown.
- To regain access, contact the organization that originally sent you the link and ask them to send a new one.
There is no way to extend an expired link from your side.
What to do if the link is not working
If you click the link and see an error or an "access revoked" message:
- The sending organization may have revoked your access early. Contact them to ask whether they can re-share the roster.
- The link may have expired. Check the original email for any mention of an expiry date, or contact the organization.
- If you forwarded the link before opening it yourself, make sure you are using the original link from your own email, not someone else's forwarded copy.
Next Steps
- Understanding external roster sharing — how the identity verification, forwarding, and revoke system works from the sending organization's perspective.
- Share an event roster externally — if you are a StandShare admin or coordinator sending rosters to external contacts.
- Manage external contacts — how organizations save your contact information for reuse.