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SStandShare

Check which documents you still need

All Roles

StandShare tracks whether your family has submitted all required documents. Maintaining full compliance ensures your family can participate in events and receive scholarship disbursements without delays. This guide explains how to check your compliance status and resolve any issues.

View the compliance dashboard​

  1. Log in to StandShare.
  2. Click Documents in the top navigation bar.
  3. At the top of the page, the Compliance Status card provides an at-a-glance summary:
    • Percentage complete -- Displayed prominently (e.g., "75%").
    • Document count -- Shows completed vs. total required (e.g., "3 of 4 documents").
    • Progress bar -- A visual bar that fills as you complete more documents.

Understand status indicators​

Your overall compliance is determined by the documents you have uploaded and their review status:

  • Complete (100%) -- All required document categories have an approved or signed document. You are fully compliant.
  • Partially complete (1-99%) -- Some documents are still missing, pending review, or rejected. Check the missing documents alert for specifics.
  • Missing (0%) -- No documents have been submitted yet.

Individual document statuses are:

IndicatorMeaning
APPROVED (green)Document reviewed and accepted. Counts toward compliance.
SIGNED (green)E-signed document is complete. Counts toward compliance.
PENDING (yellow)Document uploaded but not yet reviewed by admin. Does not count toward compliance until approved.
REJECTED (red)Document was not accepted. Does not count toward compliance.
MissingNo document has been uploaded for this required category.

Identify missing documents​

If your compliance is below 100%, scroll to the bottom of the Documents page. The Missing Documents alert box lists the specific categories that still need attention.

Common required document categories include:

  • Contract -- Your family's participation agreement with the organization.
  • Amendment -- Any amendments or addendums to the original contract.
  • NFL Credentialing -- Required credentialing form for venue access at NFL events.
  • Exhibit C -- An additional compliance document required by the organization.

Resolve compliance issues​

To bring your compliance to 100%, address each missing or rejected document:

For missing documents​

  1. Note the category listed in the Missing Documents alert.
  2. Click + Upload Document to upload the required file.
  3. Wait for an administrator to review and approve the document.

For rejected documents​

  1. Find the rejected document in your Your Documents list (it will show a red REJECTED badge).
  2. Review any feedback provided by the administrator.
  3. Upload a corrected version by clicking + Upload Document.
  4. The new upload will enter PENDING status for re-review.

For pending documents​

Documents in PENDING status are waiting for administrator review. No action is needed from you. Once the admin approves the document, your compliance percentage will update automatically.

tip

Keep an eye on your notifications. StandShare sends document reminders when you have missing or overdue documents, and notifies you when a document is approved or rejected.

Next Steps​