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Track compliance across your venue workers

Operator

The Compliance page gives operators a single place to manage document requirements, monitor tenant agreement compliance, and track worker compliance across all managed venues.

Accessing the Compliance Page​

Go to Compliance from the operator sidebar. The page is organized into four tabs:

  • Requirements -- Define what documents and acknowledgments tenants and workers must provide.
  • Tenant Compliance -- See which tenant organizations have signed required agreements.
  • Worker Compliance -- View identity verification and notice acknowledgment rates per tenant.
  • Settings -- Configure enforcement behavior for compliance checks.

Requirements Tab​

The Requirements tab lists all active document requirements you have defined for your venues.

Creating a Requirement​

  1. Select Create Requirement at the top of the list.
  2. Fill out the requirement form with a name, description, and any deadlines.
  3. Save the requirement.

Editing and Deactivating​

  • Select Edit next to any requirement to update its details.
  • Select Deactivate to remove a requirement from active enforcement. Deactivating does not delete historical data -- it simply stops requiring it going forward.

Tenant Compliance Tab​

This tab shows a table of all tenant organizations that work at your venues, with their agreement compliance status.

Understanding the Table​

Each row displays:

  • Tenant -- The organization name.
  • Agreement Status -- A color-coded badge showing compliance:
    • Compliant (green) -- All required agreements are signed.
    • Pending (yellow) -- Some agreements are awaiting signature.
    • Non-Compliant (red) -- One or more required agreements are missing or overdue.
  • Agreements -- A fraction showing how many agreements are signed out of the total required, with an overdue count if applicable.
  • Worker Compliance -- Summary of worker-level compliance for that tenant.

Filtering by Status​

Use the status dropdown above the table to show only Compliant, Pending, or Non-Compliant tenants.

Viewing Tenant Details​

Select any row (or the View button) to open a detail panel for that tenant. The detail panel shows:

  • A breakdown of each required agreement and its signature status.
  • Options to waive specific requirements when appropriate.
  • Detailed worker compliance information.

Worker Compliance Tab​

The Worker Compliance tab provides a rollup of worker-level compliance across all tenants that operate at your venues.

What You See​

The table shows one row per tenant organization with two key metrics:

  • Identity Verified -- The percentage of workers who have completed identity verification. Displayed as a color-coded badge:
    • Green (80% or above)
    • Yellow (50-79%)
    • Red (below 50%)
  • Notices Acknowledged -- The percentage of workers who have acknowledged all required venue notices, using the same color scale.

This gives you a quick overview of which tenant organizations have the most compliant workforces and which may need attention.

Settings Tab​

The Settings tab lets you configure how compliance is enforced when tenants are assigned to work events at your venues.

Delegation Enforcement​

Choose how strictly to enforce compliance when delegating events to tenants:

  • Off -- No compliance check. Tenants can receive delegations regardless of agreement status.
  • Warn -- Show a warning when delegating to a non-compliant tenant, but allow it to proceed.
  • Block -- Prevent delegations to non-compliant tenants until all required agreements are signed.

Identity Verification​

Toggle whether you require workers to have verified identities before they can be assigned to events at your venues.

Saving Changes​

After adjusting settings, select Save to apply. A success message confirms your changes.

Monitoring Deadlines​

Keep an eye on these indicators to stay ahead of compliance issues:

  • Overdue counts on the Tenant Compliance tab highlight agreements that are past their deadline.
  • Expiring requirements are flagged in worker detail views so you can remind workers before their acknowledgments lapse.
  • The color-coded badges throughout the dashboard make it easy to spot problem areas at a glance.

Next Steps​