Skip to main content
SStandShare

Organize workers into groups

Operator

Operator groups let you organize your staff and venues into logical units. You might create a group for each venue, each region, or for your corporate team. Groups control which staff members have access to which venues.

Accessing Operator Groups​

Go to Groups in the operator sidebar. The groups page shows all of your organization's groups in a table.

Understanding Group Types​

When creating a group, you choose one of three types that determine the group's access scope:

  • Venue -- Scoped to the specific venues assigned to the group. Staff in a venue group can only access those venues.
  • Regional -- Scoped to a defined subset of venues. Use this for groups that span multiple venues in a geographic area.
  • Corporate -- Access to all operator venues. Use this for headquarters staff or leadership who need visibility across everything.

Viewing the Group List​

The groups table displays:

  • Group -- The group name.
  • Type -- Venue, Regional, or Corporate, shown as a color-coded badge.
  • Venues -- The number of venues assigned to the group.
  • Users -- The number of staff members in the group.
  • Status -- Active or Inactive.
  • Created -- The date the group was created.

Select any row to open the group detail page.

Creating a Group​

  1. Select New Group in the top-right corner.
  2. In the dialog that appears, fill in:
    • Group Name (required) -- A descriptive name, such as "Seattle Arena Team" or "West Region."
    • Group Type (required) -- Venue, Regional, or Corporate.
    • Description (optional) -- A note about the group's purpose.
  3. Select Create Group.

The new group starts with no venues or users. You will add them in the next steps.

Editing a Group​

You can edit a group from two places:

  • From the list -- Select the Edit button next to the group.
  • From the detail page -- Select Edit Group in the top-right corner.

You can change the group name, type, description, and active/inactive status.

Group Detail Page​

Select a group row in the table to open its detail page. The detail page shows:

Summary Stats​

Three cards at the top display the number of venues, number of users, and the group's access scope.

Venues Tab​

The Venues tab lists all venues associated with the group, showing each venue's name, location, and ID.

Adding a venue:

  1. In the Add Managed Venue section at the top of the tab, enter the venue's UUID.
  2. Select Add Venue.

Removing a venue:

Select Remove next to the venue you want to disassociate. This only removes the venue from the group -- it does not delete the venue itself.

Users Tab​

The Users tab lists all staff members assigned to the group, showing each person's name, email, and the date they were added.

Adding a staff member:

  1. In the Add Staff Member section, select a person from the dropdown. The dropdown shows all operator staff who are not already in this group.
  2. Select Add User.

Removing a staff member:

Select Remove next to the user. They will lose access to this group's venues but remain in the operator organization and any other groups they belong to.

Deleting a Group​

To delete a group:

  1. Select the Delete button next to the group in the list.
  2. Confirm the deletion in the dialog.

Groups with assigned users cannot be deleted. Remove all users from the group first.

Deleting a group is permanent and cannot be undone.

Tips​

  • Start with Venue groups for simple setups where each venue has its own staff.
  • Use Regional groups when your organization manages multiple venues in the same area and staff rotate between them.
  • Use Corporate groups sparingly -- they provide access to all venues, so only assign leadership or support staff.
  • Mark groups as Inactive instead of deleting them if you might need them again later.

Next Steps​