Understand how your earnings are calculated
After you work a concession stand event, the organization needs to tally up the sales and figure out how much each family earned. This process is called settlement, and it is how credits get added to your family account.
What Is a Settlement?
Settlement is the behind-the-scenes math that happens after an event wraps up. Here is what takes place:
- The coordinator records the total sales from each concession stand.
- StandShare calculates commissions based on the sales and the number of workers at each stand.
- Any required fund deductions (like general fund or insurance contributions) are subtracted.
- The remaining amount is credited to your family account as net earnings.
You do not need to do anything during this process. It all happens on the coordinator's side, and the results show up automatically on your account.
When Settlements Happen
Settlements typically happen within a few days after an event ends. The exact timing depends on your coordinator -- some settle events the same night, others may take a day or two to finalize the numbers.
When your event has been settled, you will see new entries appear in your transaction history. If the event has not been settled yet, you may see an estimated settlement date listed alongside pending transactions.
Reading Your Settlement on Your Account
To see your settlement details:
- Open your Account Statement from the main menu. This page shows a complete picture of your family's financial activity for the season.
- At the top, you will see summary cards showing your total event earnings, fund deductions, membership fees, scholarships, and net balance for the season.
- Scroll down to the Events Worked table. Each row shows one event, including how many workers your family had, the gross earnings, any deductions, and the net amount credited to your account.
- Below that, the Transaction Ledger lists every individual entry on your account in order, with a running balance.
You can also view your transactions on the Transactions page, which shows each line item with the date, type, description, and whether it was a credit (money in) or debit (money out).
You can download your statement as a CSV file or print it by using the buttons at the top of the Account Statement page. This is handy for keeping your own records.
Common Settlement Line Items
Here are the types of entries you will typically see on your account after a settlement:
| Line Item | What It Means |
|---|---|
| Commission Credit | Your family's share of the event sales, based on the number of workers you had at each stand. This is the main way you earn credits. |
| Credit Card Tips | If the stand accepted credit card tips, your share of those tips is included separately. |
| General Fund Deduction | A portion that goes to the organization's general operating fund. The rate is set by your organization. |
| Board Fund Deduction | A contribution to the board fund, if your organization uses one. |
| Insurance Deduction | A small amount set aside for the organization's insurance costs, if applicable. |
| Membership Fee | A seasonal fee charged by the organization. This is separate from event settlements. |
| Scholarship Disbursement | Money paid out from your account toward a scholarship for your family member. |
| Adjustment | A manual correction made by a coordinator, for example to fix an error in a previous settlement. |
Questions About Your Settlement
Why is my amount different from what I expected? Your net earnings depend on several factors: total stand sales, how many workers were at the stand, and what fund deductions your organization requires. If two families each had one worker at the same stand, they split the commission equally. Check the Events Worked table on your statement to see the breakdown.
What are fund deductions? Fund deductions are small percentages or fixed amounts that your organization takes from each settlement before crediting your account. They help cover shared costs like insurance, equipment, or operating expenses. Your organization sets these rates, and they are applied consistently to everyone.
Why does my transaction say "estimated settle date"? If you see an estimated date, it means the event has happened but the coordinator has not completed the settlement yet. Once they finalize it, the estimate will be replaced with the actual settlement entry and your balance will update.
My balance seems wrong. What should I do? First, check your Account Statement and review the Transaction Ledger line by line. If something still looks off, contact your organization's coordinator. They can review the settlement details and make an adjustment if there was an error.
Who do I contact with questions? Reach out to your organization's coordinator or team lead. They have access to the full settlement details and can explain any specific charges or credits on your account.
Next Steps
- Getting Started — New to StandShare? Start here
- Reference — Look up terms and statuses